01382 413221 hello@tayside.dog

Frequently asked questions

We've put together a list of frequently asked questions and any questions we may be asked.

If you have any additional questions please get in contact with us either by Email, Facebook, Instagram and you can call or text us on WhatsApp.

You can request a meal parcel by going to our Request Form page and filling in the fields required.

When completing a Request Form you will be asked if your dog has any allergies or illnesses and what their food preference is; wet or dry.

We'll then try and create a meal parcel to cater for their needs and likes, dogs can be fussy eaters like us and we have a large selection of choices which we'll vary for each dog.

Yes, under the The Microchipping of Dogs (Scotland) Regulations 2016 all dogs in Scotland must be microchipped, and so we require the dogs microchip to fulfil a check for each request that we receive.

We check the microchip number against all organizations to ensure the number is authentic and that the dog has not been reported lost or stolen.

We offer microchip scanning at your door when delivering a meal parcel, we just require you to select "Yes" to the question "Would you like a microchip scan at the door?" when filling our Request Form.

Unfortunately we won't be able to provide support, as it is Law.

You can get your dog microchipped at your registered veterinarian.

When we receive a request form we store the information for a maximum of 6 months

We do not+ disclose any information outside of Tayside Dogs.

Yes as part of the General Data Protection Regulation (GDPR), under Article 15, it gives individuals the right to request a copy of any of their personal data. Please send us an email with your request of information and we'll respond within 30 days.